Your privacy is important to us. This Privacy Policy explains how we handle and treat your personal data when you (i) register or visit our site, www.svennis.co.uk (the “Site”) or (ii) engage with us to use the products or services that Svennis Cloud Solutions LTD provides (our “Services”) or (iii) apply for a position within our company or (iv) provide us with goods or services or you act as a representative, employee or any agent of a company that provides us with goods or services; or (v) have your data processed by us when providing our legal services, as required by the court of law or third parties.
1. Purpose of this Policy
This Privacy Policy (“Privacy Policy”, “Policy”) explains our approach to any personal data that we collect from you or which we have obtained about you from a third party and the purposes for which we process your personal data. It also sets out your rights in respect of our processing of your personal data.
This Privacy Policy will inform you of the nature of your personal data that is processed by us and how you can request that we delete, update, transfer and/or provide you with access to it.
In this Privacy Policy we use the term “processing” to cover all activities involving your personal data, including the collection, handling, storage, sharing, access, use, transfer and removal of data.
This Privacy Policy is intended to assist you in making informed decisions when using the Site and our Services, to understand how your personal data may be processed by us as a result of providing the Services or when you apply to work at or with Svennis Cloud Solutions LTD. Please take a moment to read and understand it.
Please also note that this Privacy Policy only applies to the use of your personal data obtained by us.
2. Who are we and what do we do
Svennis Cloud Solutions LTD, hereinafter referred to as the “Company” or “We”, We are a Zoho Partner.
3. How to contact us
If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by sending an email to: info@svennis.eu
4. What personal data do we collect
We may collect personal data from you in the course of our business, including through your use of our Site, when you contact or request information from us, when you engage our legal services or as a result of your relationship with one or more of our staff or clients. Both our Site and our Services are addressed to people over the age of 18, so we do not intend to collect and process through our Site data from people under this age.
Our primary goal in collecting personal data from you is to help us:
- verify your identity
- deliver our Services
- improve, develop and market new Services
- carry out requests made by you on the Site or in relation to our Services
- investigate or settle inquiries or disputes
- comply with any applicable law, court order, other judicial act, or the requirements of a regulator
- enforce our agreements with you
- protect the rights, property or safety of us or third parties, including our other clients and users of the Site or our Services
- with recruitment purposes, and
- use as otherwise required or permitted by law.
To undertake these goals, we may process the following personal data:
a) If you are a visitor to the Site:
Information obtained through cookies, such as: site display preferences, selected language, consent to cookie data processing, or information that cannot be used to identify you with a unique profile but may be used by Google Analytics and Google AdWords for advertising purposes
All information about the cookie used on our site is contained in the ‘Cookie Policy‘
b) If you are a visitor to the site and contact us using the contact form on the site:
Name, surname
Contact information (email address, phone number)
Other information you choose to provide via the “Message” field in the contact form
Information obtained through cookies, according to the section “Cookie Policy“
c) If you interact with us through social media networks
First name, last name
Social media and online platforms profile data (nickname, photo, biography)
Social networking message content, reviews, ratings, location data
d) If you are an individual client in receipt of our Services or prospective individual client:
Basic information such as your name, the company you work for, your position and your relationship to a person
Contact information such as your postal address, email address and telephone number(s)
Financial information, such as payment related information
Identification and background information provided by you or collected as part of our business acceptance policy
Special categories of personal data, such as information about a person’s physical or mental health, alleged criminal activities, or similar where this is necessary in connection with the Services we provide (for example, to advise on a personal injury claim or in connection with a criminal prosecution)
Photographs, audio and / or video recordings taken in or in connection with certain legal procedures
Relevant information as required by Know Your Client and/or Anti-Money Laundering regulations. This may possibly include evidence of source of funds, at the outset of and possibly from time to time throughout our relationship with clients, which we may request and/or obtain also from third party sources. The sources for such verification may comprise documentation which we request from you or through the use of online sources or both
Information you provide to us for the purposes of attending meetings and events, including dietary requirements which may reveal information about your health or religious beliefs
Any other personal information relating to you or other third parties which you may provide to us for the purpose of receiving our Services
We use this information to facilitate the provision of our Services to you, the client. In addition, we will process identification and background information as part of our business acceptance, finance, administration and marketing processes, including anti-money laundering, conflict, reputational and financial checks, and to fulfil any other legal or regulatory requirements to which we may be subject. The information our clients provide may be disclosed to third parties to the extent that is reasonably necessary in connection with that work (for example, when seeking advice from external counsel or experts)
For clients and prospects, we also collect data to enable us to market our products and Services which may be of interest to you. For this purpose, we may collect:
Name and contact details
Other business information such as job title and the company you work for
Areas or topics that interest you
Additional information may be collected such as events you attend and if you provide it to us, dietary preferences which may indicate data about your health or religious beliefs