Optimize your stock levels and fulfill orders efficiently with Zoho Inventory – a centralized platform to manage products, orders, and shipments across all your sales channels. Streamline your order management from purchase to packing, prevent stockouts with intelligent automations, and delight customers with timely, accurate fulfillment.
Sell on multiple channels without breaking a sweat. Zoho Inventory lets you connect all your sales channels – online stores, marketplaces, and offline orders – into one system. Integrate your e-commerce platforms like Shopify, WooCommerce, or Magento and marketplaces such as Amazon, eBay, and Etsy. Zoho Inventory will automatically sync product listings, stock levels, and incoming orders across these channels. This means if you sell an item on Amazon, your Shopify store inventory is instantly updated (and vice versa), preventing overselling. You can also manage offline and point-of-sale orders by entering them directly or integrating via API. With a centralized multi-channel approach, you gain a unified view of all sales and inventory, ensuring you never miss an order or disappoint a customer due to stock errors. Expand to new channels confidently, knowing Zoho Inventory keeps everything in lockstep.
Streamline the entire order fulfillment process from sale to shipment. Zoho Inventory consolidates all your sales orders in one dashboard where your team can process them with ease. Convert confirmed sales orders into packing slips and shipping labels with a click. The system supports partial fulfillments and backorders, so you can ship what’s available and track what’s pending. As orders move through picking, packing, and shipping stages, Zoho Inventory updates their status in real time – and can send automatic email updates to customers with tracking numbers. Returns and refunds are handled gracefully too, linking back to the original order for full visibility. With integrations to shipping carriers like UPS, FedEx, DHL, and more, you can compare rates and print shipping labels directly from Zoho Inventory.
Take control of your stock across multiple locations. Zoho Inventory supports multi-warehouse management, allowing you to manage inventory in different warehouses, stores, or dropship locations. You can transfer stock between warehouses with proper record-keeping and even set up warehouse-specific reorder points. Within each warehouse, track stock levels by bin location to optimize picking routes and storage. Zoho Inventory’s interface gives you a clear view of how much stock is available at each location, and it will suggest the optimal warehouse for fulfilling an order based on proximity or stock availability. Additionally, you can generate pick lists for your warehouse staff to streamline order picking, and perform periodic cycle counts/stock takes to keep your inventory records accurate. Whether you have one stockroom or many warehouses, Zoho Inventory provides the tools to manage them effectively from one system.
Zoho Inventory helps you maintain optimal stock levels effortlessly. Set reorder points and preferred supplier details for each item, and let the system automatically generate purchase orders when stock falls below thresholds. This ensures you replenish in time and never run out of your top sellers. The software also handles backorders and dropshipping: if an item is out of stock, you can still accept the order and fulfill it as soon as new stock arrives or have it shipped directly from your vendor to the customer. Thanks to automation rules, tasks like sending low-stock alerts, creating drop shipment requests, or updating warehouse transfers can be triggered without manual intervention.
For products that need detailed tracking, Zoho Inventory has you covered. You can enable serial number tracking or batch (lot) tracking for applicable items, which is crucial for industries like electronics, pharmaceuticals, or food and beverage. Every unit received and sold can be tagged with a unique serial number or batch number along with expiry dates when relevant. This allows you to trace a specific product’s history – when and where it was received, and which customer it was sold to – in case of recalls or warranty claims. When processing sales or shipments, you’ll be prompted to select which serial or batch to allocate, ensuring accurate inventory deduction. Zoho Inventory’s barcode generation and scanning features further simplify this process: scan item barcodes or serial codes to add them to a shipment or stock intake.
Make informed decisions with real-time inventory analytics. Zoho Inventory provides a suite of reports that shed light on your stock movements and sales performance. Analyze stock on hand, valuation, and aging to identify slow-moving products versus your best sellers. Run reports on sales by item to see which products or categories contribute most to revenue, and use ABC analysis to classify items by their impact. The dashboard gives you key metrics at a glance – like total sales orders this month, fulfillment rate, and current stock value – so you’re never in the dark. For advanced analysis, Zoho Inventory integrates with Zoho Analytics, allowing you to build custom BI dashboards that combine inventory data with sales, CRM, or finance data for a 360° view.
Zoho Inventory doesn’t work in isolation – it plays nicely with a vast array of business applications to create a unified commerce ecosystem. It offers built-in integrations with popular marketplaces and shopping carts: for example, you can connect Amazon, eBay, Etsy, Shopify, and many more to sync orders and stock. On the shipping front, Zoho Inventory integrates with leading logistics providers like UPS, FedEx, DHL, Royal Mail, and others, allowing you to fetch real-time shipping rates and print labels directly. The system also links with accounting software – notably Zoho Books (for end-to-end order-to-invoice flow) and third-party systems like QuickBooks – so your sales and purchase transactions in Zoho Inventory can generate invoices or bills automatically. Through Zoho’s Marketplace and APIs, you can extend integration to CRM systems (e.g., Zoho CRM or Salesforce to ensure salespeople see stock availability) and any other tools vital to your operations. This extensive integration capability means Zoho Inventory can serve as the central hub for your order, inventory, and fulfillment data across your entire business landscape.
Zoho Inventory is a cloud-based inventory and order management software. It helps businesses manage their stock, sales orders, and fulfillment processes all in one place. If your company sells products – whether through an online store, marketplaces, or a physical shop – Zoho Inventory ensures you always know what’s in stock, where it’s located, and what’s on order. You can track products from the moment they arrive from your supplier to the moment they’re delivered to your customer. By using Zoho Inventory, businesses reduce manual errors (like selling items that are out of stock), speed up their order processing, and improve customer satisfaction with timely deliveries. It’s beneficial for wholesalers, retailers, distributors, manufacturers, or any business that needs to maintain optimal inventory levels and streamline the order fulfillment cycle.
Yes. Zoho Inventory offers out-of-the-box integrations with dozens of sales channels and shipping carriers. You can connect to e-commerce platforms like Shopify, BigCommerce, WooCommerce, and online marketplaces like Amazon, eBay, Etsy to automatically import orders and update stock levels. It also integrates with shipping and courier services – for example, you can link UPS, FedEx, DHL, USPS, and others to Zoho Inventory. This allows you to get shipping rate quotes, generate shipping labels, and track shipments without leaving the Zoho interface. Essentially, when an order comes in from one of your connected sales channels, you can fulfill it and ship it using your connected carrier accounts in a seamless workflow. By integrating with the tools you already use to sell and ship, Zoho Inventory eliminates the need to manually re-enter data in multiple systems, saving time and reducing errors.
Absolutely. Zoho Inventory is designed to work hand-in-hand with Zoho Books – Zoho’s accounting app – creating a complete operations and finance solution. When integrated with Zoho Books, any sales orders you invoice or purchase orders you bill in Zoho Inventory will automatically create corresponding invoices, bills, and accounting entries in Zoho Books. This means your financial statements and GST/VAT calculations are always up to date with your latest stock movements. If you use another accounting software like QuickBooks or Xero, Zoho Inventory can integrate with those as well (either through built-in connectors or via tools like Zapier), so that invoices and purchase records sync over for bookkeeping. Using Zoho Inventory alongside your accounting system ensures that your stock and finance data stay consistent – for instance, the cost of goods sold from Inventory will reflect in your P&L report. It’s a best-of-both-worlds scenario: Zoho Inventory manages operational details while your accounting software handles the financial reporting, and they communicate seamlessly.
Yes. Zoho Inventory natively supports managing multiple warehouses or storage locations. You can create separate warehouse records in the system, transfer stock between them, and get reports on stock levels per warehouse. This is great for businesses with more than one store, warehouse, or dropship location – you’ll always know how much stock is in each place. In addition, Zoho Inventory offers built-in barcode generation and scanning capabilities. You can generate barcode labels for your products (including QR codes or traditional barcodes) to speed up data entry. Warehouse staff can use barcode scanners or the Zoho Inventory mobile app to scan items during stock takes or while picking products for an order, which immediately pulls up the item details and reduces manual errors. Combined with serial/batch tracking, these features give you precise control and traceability for your inventory. Whether you’re scanning a barcode to add an item to a shipment or managing stock across 5 different warehouses, Zoho Inventory has the tools to make it efficient.