Simplify your booking process and eliminate the back-and-forth with the cloud-based scheduler that handles your availability, reminders, and even payments, so you can focus on delivering great service.
Give your customers the power to book meetings 24/7. Zoho Bookings provides a user-friendly online booking page where clients can view your up-to-date availability and self-book appointments without needing to call or email. Real-time calendar sync ensures that as soon as a slot is taken, it’s off the table – no double-bookings or conflicts. By automating scheduling, you’ll reduce no-shows and make it effortless for UK customers to connect with you.
Never let an appointment slip through the cracks. Zoho Bookings automatically sends email and SMS reminders to both staff and clients before meetings. Customize notification messages to match your brand’s tone. Timely reminders dramatically cut down on no-shows and late arrivals by keeping everyone informed. With buffer times between meetings and configurable lead times (e.g. prevent last-minute bookings), you maintain control over your schedule and ensure you’re always prepared for the next appointment.
Zoho Bookings integrates seamlessly with your existing workflows. Two-way calendar sync with Google Calendar, Office 365, and Zoho Calendar means your availability is always up to date across all platforms – block personal events or holidays automatically. The system also connects with popular online meeting tools like Zoho Meeting and Zoom, automatically generating meeting links for virtual appointments. Through Zapier and Zoho Flow integrations, Zoho Bookings can talk to hundreds of other apps. Sync new bookings to Zoho CRM or Zoho Bigin, log appointments via Zoho Analytics, and even trigger actions in third-party apps – ensuring your scheduling system fits perfectly into your business toolkit.
Manage multiple staff calendars and locations in one place. Each team member in Zoho Bookings gets their own profile with working hours, services, and individual calendar sync. The system will automatically allocate appointments to the right person or allow clients to choose from a list of staff. For organizations with multiple departments or branches across the UK, you can set up multiple workspaces or locations – for example, “London Office” vs “Manchester Office” – and assign staff accordingly. Zoho Bookings prevents conflicts by checking all connected team calendars, so you’ll never accidentally double-book a staff member who’s already committed. Role-based access lets you control who can configure schedules versus who only manages their own availability.
Maintain a professional image by customizing the entire booking experience. Zoho Bookings allows full branding and customization of your client-facing booking pages. Add your company logo, apply your brand colors, and even host the booking page on your own custom domain (with the Premium plan). Create a seamless experience by embedding the booking form on your website – visitors can schedule an appointment without ever leaving your site. The booking portal can automatically detect and display in your client’s local language and time zone, perfect for serving customers across the UK and beyond. Every confirmation email and reminder can also be tailored with your messaging, ensuring consistent branding at each touchpoint.
Reduce no-shows and secure your revenue by accepting payments during booking. Zoho Bookings Premium integrates with popular payment gateways like Stripe and PayPal, so you can require clients to pay for appointments or reservations as they book them. The system supports setting prices for different services or consultants, applying deposits, and issuing refunds if needed. Secure online payment processing means less hassle chasing invoices – customers commit to their bookings, and you get paid automatically. All payment records link back to the appointment details, making it easy to track revenues from your meetings and sessions.
Integrate Zoho Bookings with your favorite apps to automate the entire scheduling process, from syncing calendars and connecting video conferencing apps to collecting payments and completing other routine tasks. This enables you to focus on the things that matter the most for your business.
Absolutely. Zoho Bookings offers native two-way sync with popular calendars like Google Calendar, Office 365, and Zoho Calendar. This means if you add an event on your work calendar (say Outlook), that time slot will instantly be blocked in Zoho Bookings (and vice versa), preventing double-booking. It also integrates with other tools – for example, you can connect with Zoho Meeting or Zoom to automatically include virtual meeting links in booking confirmations. Through Zapier or Zoho Flow, Zoho Bookings can integrate with countless third-party applications (CRM systems, email marketing software, etc.), ensuring your scheduling data flows wherever you need it.
Zoho Bookings tackles these common scheduling issues in multiple ways. First, by syncing with your calendars and checking staff availability, it prevents double-booking or overlap conflicts automatically. Second, it sends out customizable reminder emails/SMS to clients before their appointments – reminding them of the date and time, and even allowing rescheduling if needed. You can set buffer times around appointments so you’re never rushed, and enforce cutoff times (e.g. no same-day bookings) to avoid last-minute surprises. By taking payments for bookings (in the Premium plan), clients have more incentive to show up or cancel in advance since they have skin in the game. All these features combined dramatically minimize no-shows and scheduling mishaps.
Yes, with the Premium plan Zoho Bookings supports online payment integration. You can connect payment gateways like Stripe, PayPal, or Authorize.Net to require payment at the time of booking. For instance, if you run a training class or a consultation that has a fee, customers will be prompted to pay (or put down a deposit) when they book the session. The appointment is confirmed only after payment, which not only secures your revenue but also reduces frivolous bookings. Payment transactions are logged in Zoho Bookings, and you can export revenue reports to keep track of all paid appointments. For businesses that offer free consultations or don’t need payments, the payment step can simply be skipped in the booking flow.
Yes. Zoho Bookings offers a Forever Free plan which is ideal for solo users or very small operations. The free plan includes 1 staff/user and basic scheduling features (one booking page, calendar sync, and email notifications). It’s a great way to try out the platform’s core functionality at no cost. For more advanced needs – like multiple staff calendars, integrations, or accepting payments – you would upgrade to one of the paid plans (Basic or Premium). Zoho also provides a 15-day free trial of the paid plans, so you can test Premium features (like multi-user support and custom branding) before deciding.
Svennis Cloud Solutions is a UK-based Zoho Premium Partner with extensive experience implementing Zoho applications for businesses of all sizes. When you partner with Svennis for Zoho Bookings, you get end-to-end service beyond just basic setup. Our team will configure Zoho Bookings to fit your unique scheduling workflows – for example, setting up complex appointment types, defining service durations, or integrating with your website’s design for a seamless customer experience. We can integrate Zoho Bookings with your other systems (CRM, Google Workspace, etc.) and ensure data flows smoothly. We also provide personalized training to your staff so they know how to manage their calendars, handle the booking admin console, and make the most of features like reports or buffers. And if you ever need support, from tweaking your booking page to troubleshooting an integration, Svennis offers ongoing maintenance and support. In short, we make sure Zoho Bookings delivers maximum value to your organization with minimum hassle on your part.