Zoho Backstage

Plan, Promote, and Host Unforgettable Events

A comprehensive event management platform that helps businesses organise in-person, virtual, and hybrid events effortlessly.

End-to-End Event Planning & Registration

Coordinate every aspect of your event from a single interface. Zoho Backstage offers a drag-and-drop event website builder to showcase agendas, speaker profiles, and venue details in a professional way. You can set up online registration and ticketing easily – including multiple ticket types or packages – and track registrations in real time. Manage sessions, speakers, and sponsor proposals within the platform, ensuring nothing falls through the cracks. The system also handles check-ins and badging, making on-site registration smooth and hassle-free for both your team and your attendees.

Commission-Free Ticketing & Payment Processing

Monetise your events without losing revenue to fees. Zoho Backstage’s built-in ticketing supports multiple pricing tiers and discount codes while charging 0% commission on ticket sales, meaning UK event organisers keep 100% of their ticket revenue. Attendees can pay in their preferred method using support for global payment gateways, with funds deposited directly to you. Instant payout reporting helps you stay on top of sales. Plus, you can embed ticket purchase widgets on your website or social media, making it convenient for attendees to buy tickets and for you to boost sales through every channel.

Event Marketing and Promotion

Maximise your reach with Zoho Backstage’s omni-channel promotion tools. Create a buzz for your event using customizable email invitations and campaigns, and schedule social media announcements. The platform provides affiliate marketing tools so you can set up referral programs or promo codes, turning partners and attendees into event promoters. Your event website comes with SEO-friendly pages for the UK market, helping people discover your event via search. Additionally, Zoho Backstage integrates with other Zoho marketing apps and Google Analytics, so you can track campaign effectiveness and optimize your outreach strategy to drive higher attendance.

Attendee Engagement & Networking

Deliver a rich attendee experience that keeps people engaged. With Zoho Backstage’s mobile app for attendees, participants can view the agenda, create personalised schedules, and receive real-time updates. During sessions, engage the audience with live Q&A, polls, and surveys, whether they’re attending on-site or virtually. Zoho Backstage provides networking lounges and discussion channels where attendees can interact with each other, fostering community building beyond the stage. Gamification features (like badges or points for participation) and AI-powered matchmaking help connect attendees with similar interests or recommend relevant exhibitors to visit, enhancing the networking value of your event.

Sponsor and Exhibitor Management

Easily manage sponsors and exhibitors to maximise their ROI and your event revenue. Zoho Backstage lets you create dedicated sponsor pages on your event site to showcase sponsor logos, profiles, and offerings. You can assign sponsor tiers and deliver benefits like featured placements or speaking slots. For expos and trade shows, the platform includes exhibitor management tools: an interactive floor plan to allocate booth space, an Exhibitor Portal for managing their information, and even a Lead Retrieval app so exhibitors can capture visitor details at their booth. By streamlining sponsor/exhibitor coordination and providing them analytics on engagement, you build strong partnerships that will support future events.

Analytics and Post-Event Insights

Measure event success with real data. Zoho Backstage provides comprehensive event analytics – track ticket sales, attendee turnout, session feedback, and engagement levels through dashboards and reports. Monitor which marketing channels drove the most registrations or which sessions were most popular. After the event, you can automatically send out surveys for attendee feedback and compile insights to improve future events. All of your event data (registrants, leads, attendee activity) can be synced with Zoho CRM and other tools for seamless follow-up by your sales or marketing teams. By having end-to-end visibility – from promotion to post-event follow-up – you can demonstrate ROI and continually refine your event strategy.

Zoho Backstage Pricing

  • Svennis Solution

    -

    Zoho Backstage built around your unique requirements

    • Customize Zoho Backstage with our software engineers

    • Expert consultation on everything Zoho

    • Develop a solution tailored to your needs

    • Smooth onboarding and user training

    • Workshops for your event management team

    • Ongoing support and maintenance for all solutions we implement

  • Free

    Free forever for 1 user

    For individuals or small teams just starting with events.

    • Host unlimited events with up to 100 attendees per event

    • 3 sessions per event (up to 45 minutes each) and 3 speakers

    • Basic event website with drag‑and‑drop builder

    • Check-in management and basic event analytics

    • Mobile app for on-site attendee check-ins and engagement

  • Essentials

    £99 /month (billed monthly)

    Ideal for growing teams building a community through events.

    • Everything in Free, plus:

    • Up to 200 attendees per event; unlimited sessions (up to 8h each)

    • 25 speakers and 15 sponsors per event

    • Bilingual event website and advanced analytics for deeper insights

    • Email marketing campaigns and affiliate tracking for event promotion

    • Sponsor management tools and attendee networking lounges

  • Premium

    £199 /month (billed monthly)

    Perfect for professional event managers who need more flexibility and scale.

    • Everything in Essentials, plus:

    • Up to 1000 attendees per event, 100 speakers, and 50 sponsors

    • Exhibitor management with interactive floor plans and lead retrieval

    • AI-driven attendee matchmaking and gamification features

    • Multi-lingual event website support and custom forms for registrations

    • Integration with Zoho CRM, Zoho Flow, PageSense, SalesIQ and use of webhooks for extended functionality

  • Ultimate

    £399 /month (billed monthly)

    Comprehensive solution for enterprises and agencies planning large-scale events.

    • Everything in Premium, plus:

    • Up to 5000 attendees per event (contact us for larger events)

    • 200 speakers, 100 sponsors, and 15 exhibitor booths per event

    • White-label mobile app for attendees (with your branding)

    • Scheduled one-on-one meetings for attendees and exhibitors

    • Dedicated Event Success Manager from Zoho for strategic support

  • Svennis Solution

    -

    Zoho Backstage built around your unique requirements

    • Customize Zoho Backstage with our software engineers

    • Expert consultation on everything Zoho

    • Develop a solution tailored to your needs

    • Smooth onboarding and user training

    • Workshops for your event management team

    • Ongoing support and maintenance for all solutions we implement

  • Free

    Free forever for 1 user

    For individuals or small teams just starting with events.

    • Host unlimited events with up to 100 attendees per event

    • 3 sessions per event (up to 45 minutes each) and 3 speakers

    • Basic event website with drag‑and‑drop builder

    • Check-in management and basic event analytics

    • Mobile app for on-site attendee check-ins and engagement

  • Essentials

    £83 /month (billed annually)

    Ideal for growing teams building a community through events.

    • Everything in Free, plus:

    • Up to 200 attendees per event; unlimited sessions (up to 8h each)

    • 25 speakers and 15 sponsors per event

    • Bilingual event website and advanced analytics for deeper insights

    • Email marketing campaigns and affiliate tracking for event promotion

    • Sponsor management tools and attendee networking lounges

  • Premium

    £166 /month (billed annually)

    Perfect for professional event managers who need more flexibility and scale.

    • Everything in Essentials, plus:

    • Up to 1000 attendees per event, 100 speakers, and 50 sponsors

    • Exhibitor management with interactive floor plans and lead retrieval

    • AI-driven attendee matchmaking and gamification features

    • Multi-lingual event website support and custom forms for registrations

    • Integration with Zoho CRM, Zoho Flow, PageSense, SalesIQ and use of webhooks for extended functionality

  • Ultimate

    £333 /month (billed annually)

    Comprehensive solution for enterprises and agencies planning large-scale events.

    • Everything in Premium, plus:

    • Up to 5000 attendees per event (contact us for larger events)

    • 200 speakers, 100 sponsors, and 15 exhibitor booths per event

    • White-label mobile app for attendees (with your branding)

    • Scheduled one-on-one meetings for attendees and exhibitors

    • Dedicated Event Success Manager from Zoho for strategic support

Zoho Marketplace

Zoho Backstage Integrates with Your Business Tools

Zoho Backstage is part of the Zoho ecosystem, ensuring smooth integration with tools like Zoho CRM (to convert attendees into leads), Zoho Meeting (for webinars), and Zoho Analytics (for custom reporting). By choosing Zoho Backstage, UK event organisers can modernise their event processes, increase attendee satisfaction, and gain a competitive edge in delivering engaging events.

Answers

Frequently Asked Questions

What is Zoho Backstage and why should I consider it for my events?

Zoho Backstage is an all-in-one event management software for planning, promoting, and executing events of any size. It provides tools to build event websites, sell tickets, manage agendas, and engage attendees through apps and interactive features. By consolidating everything on one platform, it eliminates the need for multiple point solutions (like separate ticketing, email marketing, and survey tools). If you’re an event organiser in the UK looking to streamline operations and deliver a more professional experience (whether for conferences, seminars, or trade shows), Zoho Backstage can save you time and help boost attendee satisfaction while maximising your event’s reach.

Can Zoho Backstage support virtual or hybrid events?

Absolutely. Zoho Backstage is built to handle in-person, virtual, and hybrid events with ease. For virtual events, it offers an integrated webcasting solution and supports live streaming through tools like Zoho Meeting or Zoom. Attendees can join sessions online via the web or mobile app, participate in Q&As and polls, and network through virtual discussion channels. For hybrid events, Zoho Backstage merges the physical and virtual experiences by synchronizing agendas and audience engagement tools, ensuring attendees on-site and online both have full participation. This flexibility means you can pivot to virtual formats or host hybrid conferences without needing a separate platform.

How does Zoho Backstage help increase attendee engagement?

Zoho Backstage includes multiple features to keep attendees engaged and interactive. You can use live Q&A sessions and polls during presentations to make your event more dynamic and inclusive. The platform also provides networking lounges and 1:1 chat functionalities, allowing attendees to connect with each other or with speakers/sponsors directly through the event app. Push notifications keep everyone informed about upcoming sessions or announcements. Additionally, Zoho Backstage supports gamification (for example, awarding points or badges for visiting booths or attending sessions) to encourage attendees to explore more of the event. These engagement tools help create a more immersive experience, leading to higher attendee satisfaction and participation.

Does Zoho Backstage integrate with other software I already use?

Yes. Zoho Backstage is part of Zoho’s wider suite, so it integrates natively with other Zoho applications as well as external tools. For instance, it can connect with Zoho CRM to automatically funnel event leads or attendee information into your sales database for follow-up. It ties in with Zoho Campaigns for email marketing, Zoho Meeting/Webinar for virtual sessions, and Zoho Analytics for advanced reporting on your event data. You can also integrate with third-party services like payment gateways (for ticket sales) or marketing tools via APIs and webhooks. Svennis can assist in building any custom integration you need, ensuring Zoho Backstage works seamlessly with your existing tech stack (e.g., your CRM, email newsletter, or CMS).

Why partner with Svennis Cloud Solutions for Zoho Backstage?

Svennis Cloud Solutions is a UK-based Premium Zoho Partner with deep expertise in implementing Zoho Backstage for businesses and event organisers. By partnering with Svennis, you gain localised UK support and guidance through every stage of your Zoho Backstage journey. We ensure your event management solution is tailored to your needs – from configuring the ticketing setup, agendas, and user roles to designing a branded event website that reflects your organisation. We also handle all the heavy lifting like data migration (importing attendee lists or past event data), integrating Zoho Backstage with your other systems (CRM, marketing, etc.), and providing training to your staff. With Svennis, your implementation is faster and smoother, and you have experts on hand to help you get the most out of Zoho Backstage, including best practices for increasing attendee engagement and ROI on your events.

How does the implementation process work with Svennis for an event management solution?

Our implementation approach is consultative and phased to ensure success:

  1. Discovery & Planning: First, we meet with you to understand your event strategy, requirements (ticketing, virtual components, attendee experience goals), and any challenges with your current setup. We’ll map out how Zoho Backstage can best be configured to meet these needs.
  2. Configuration & Customisation: Next, our team will set up Zoho Backstage for you, customising the event microsite, registration workflow, emails, and attendee app branding to align with your organisation’s image. We also tailor modules (like adding custom fields for attendee info or setting up sponsor tiers) and build any necessary custom functions or integrations (for example, linking registrations to your CRM or emailing data to your newsletter system).
  3. Data Migration: If you have existing data (past attendee lists, speaker info, or ongoing event registrations in another system), we safely import that into Zoho Backstage. This ensures a seamless transition without losing valuable information.
  4. Training & Go-Live: We provide hands-on training for your event team, including guidance on setting up events, using the mobile admin app, and best practices for engaging attendees. We might run a small pilot event or rehearsal with your staff. Once everything is configured and everyone is comfortable, we assist in going live with your first event on Zoho Backstage.
  5. Ongoing Support: After launch, Svennis remains by your side. We monitor the event rollout to address any issues in real-time. Post-event, we help review analytics and feedback to implement improvements for future events. And of course, we offer continued support – whether it’s adding new features (say, exploring the latest Backstage updates), onboarding new team members, or providing tips to maximise your event success.