Zoho Commerce is anall-in-one platform for building and growing your online business in the UK.From creating a beautiful storefront to managing inventory and processing payments securely, Zoho Commerce provides everything you need to attractcustomers and drive sales. Its cloud-based architecture ensures your store isfast, reliable, and scalable as your business expands.
Craft a professional online storefront without coding. Zoho Commerce offers an intuitive drag-and-drop site builder with a library of responsive themes, so you can create a stunning website that reflects your brand. Customize layouts, fonts, and images with ease, and launch your site with built-in SSL security and hosting. Multi-currency and multi-language support let you cater to customers across the UK and beyond, ensuring a seamless shopping experience on any device.
Stay on top of your operations from one dashboard. Zoho Commerce lets you easily add products, organize them into categories, and track stock levels in real time. Automated alerts help prevent overselling and stockouts, while a robust order management system handles the entire order lifecycle—from online order placement to payment confirmation, shipping, and returns. Your customers get a dedicated self-service portal to view their orders and manage their accounts, enhancing transparency and trust.
Grow your e-commerce revenue with built-in marketing tools. Zoho Commerce includes SEO features to help your store rank higher on Google and attract more visitors. Create discount codes and coupons to run promotions, and set up abandoned cart emails to recover lost sales. You can even recommend related products to shoppers using AI-driven product recommendations, increasing average order value. Zoho Commerce also connects with social media channels and marketplaces – list your products on Facebook and Instagram storefronts and leverage multi-channel selling to reach a wider audience. These tools help turn more visitors into loyal customers.
Make data-driven decisions with Zoho Commerce’s analytics. The platform provides dashboards and reports on key metrics like sales trends, top-selling products, customer behavior, and traffic sources. Monitor your store’s performance in real time and identify opportunities to improve. For deeper insights, Zoho Commerce integrates seamlessly with Zoho Analytics and Google Analytics, so you can track e-commerce KPIs and measure the ROI of your marketing campaigns. By understanding what works and what doesn’t, you can continuously optimize your online store for growth.
Offer shoppers convenient and secure ways to pay. Zoho Commerce integrates with popular payment gateways like PayPal, Stripe, and Square, allowing you to accept credit/debit cards and other payment methods with ease. The checkout process is optimized for conversion and supports multiple payment options (including digital wallets), as well as multi-currency transactions so you can sell internationally without hassle. All plans come with 0% transaction fees, meaning Zoho Commerce does not take a cut of your sales. Customers can also choose local shipping or pickup options, and you can display real-time shipping rates to set proper expectations.
Zoho Commerce works seamlessly with hundreds of external services and other Zoho applications. It connects with payment gateways (like PayPal, Stripe), shipping providers, and accounting tools to streamline your operations. You can integrate Zoho Commerce with Zoho Books for accounting, Zoho Inventory for advanced stock management, and Zoho CRM to sync customer and order data. It also supports integrations with Google Shopping and social media, enabling you to automatically publish products to Facebook, Instagram, or even Amazon marketplaces for multi-channel selling. These integrations ensure your online store fits perfectly into your existing business ecosystem.
Zoho Commerce is a cloud-based e-commerce platform for creating and managing online stores. It allows you to design a web store, add products, process orders, accept payments, and handle shipping—all in one place. Because it’s part of the Zoho ecosystem, Zoho Commerce also natively integrates with Zoho’s CRM, inventory, and marketing apps, which is a major advantage. For UK businesses, Zoho Commerce provides features like multi-currency pricing (for GBP and more), tax settings for VAT, and secure UK data centers. In short, it’s a comprehensive solution to launch your online business quickly and scale it efficiently without needing separate tools for website design, shopping cart, or inventory management.
No – unlike some e-commerce platforms, Zoho Commerce does not charge transaction fees on your sales. All paid plans come with 0% transaction fees, so you keep 100% of your transaction revenue. You simply pay the subscription fee for your plan, and there are no hidden surcharges. You’ll still incur standard fees from your chosen payment gateway (e.g. PayPal or Stripe fees), but Zoho itself won’t take a cut of your sales. This transparent pricing means you can grow your online store without worrying about increasing platform fees.
Zoho Commerce supports a variety of payment methods to give your customers flexibility at checkout. You can integrate popular payment gateways such as PayPal, Stripe and Worldpay, which allow customers to pay via credit card, debit card, or other methods like Apple Pay. The platform provides SSL encryption and PCI-compliant checkout pages to ensure that all transactions are secure. For UK businesses, Zoho Commerce can handle payments in GBP (and other currencies) and can connect with local payment providers if needed. Additionally, all stores come with a free SSL certificate, meaning your checkout and customer data are protected with HTTPS encryption. Zoho’s cloud infrastructure and GDPR compliance measures keep personal data secure and meet UK/EU data protection standards.
Yes. Zoho Commerce offers integrations both within the Zoho product family and with third-party applications. Natively, it connects with other Zoho apps such as Zoho CRM, Zoho Books, Zoho Inventory, and Zoho Campaigns – allowing you to sync customer information, push orders into accounting, or tie into email marketing campaigns seamlessly. It also provides APIs and supports integrations through tools like Zoho Flow or Zapier, so you can link your store to external systems (ERP, shipping software, etc.) that your business already uses. For example, you could integrate with an ERP to update inventory levels across channels, or connect to Google Analytics and Facebook Pixel for tracking website visitor behavior. This flexibility ensures Zoho Commerce can fit into your existing workflow without missing a beat.
Svennis Cloud Solutions, a Zoho Advanced Partner in the UK, provides end-to-end services to help you succeed with Zoho Commerce. Our team can assist with initial setup and store design, tailoring the look and feel of your site to match your brand. We offer custom development to extend Zoho Commerce’s functionality – for example, creating custom themes or integrating specialized third-party systems (like a warehouse management or an ERP). We also handle data migration if you’re coming from another e-commerce platform, ensuring your products and customer records transfer over. Once your store is live, Svennis provides personalized training so your team can easily manage the platform day-to-day. And as your business grows, we offer ongoing support and optimization, helping you use advanced features (like SEO tools, marketing integrations, or analytics) to boost your online sales. Essentially, we partner with you through the entire e-commerce journey, so you can leverage the full power of Zoho Commerce with confidence.