Build your company’s knowledge base and deliver online training programs from one unified platform. Zoho Learn helps your teams capture expertise and upskill employees, customers, and partners through an intuitive knowledge management and learning management system (LMS).
Consolidate all your company knowledge in Zoho Learn’s centralized repository. Create spaces and manuals to organize information by department or project – for example, an HR policies manual, an IT help manual, or a sales playbook. Within each manual, teams can co-author articles with rich text, images, and videos. Powerful search and tagging make it easy for any employee to quickly find SOPs, how-to guides, or answers to FAQs. With role-based access controls, you decide who can view or edit each piece of content, ensuring sensitive information stays restricted. By having an always-up-to-date knowledge base accessible from the cloud, UK businesses can reduce repetitive questions and onboard new employees faster.
Zoho Learn doubles as a full learning management system. Easily develop engaging online courses for your staff, customers, or partners without needing a separate LMS product. The intuitive course builder lets you create modules and lessons using text, slide decks, videos, and more – no technical expertise required. Arrange lessons into bite-sized sections and set prerequisite learning paths. Learners can self-enroll or be assigned to courses, then track their progress as they complete each lesson. Whether you’re delivering employee compliance training or product tutorials for clients, Zoho Learn provides a structured, self-paced learning environment accessible on web or mobile.
Reinforce learning and gauge understanding with built-in assessment tools. You can create quizzes and knowledge checks at the end of lessons or modules – including multiple-choice, true/false, or short-answer questions. Automated grading saves time on evaluating quizzes. For more in-depth evaluation, design assignments or practical tasks and review submissions within the platform. Upon course completion, Zoho Learn can automatically issue certificates to learners (Professional plan feature) – great for compliance courses or to acknowledge employees’ skill development. Tracking quiz scores and course completion rates helps your L&D or HR team ensure that your workforce is meeting training requirements and mastering the material.
Extend your training and knowledge sharing beyond your internal team. With Zoho Learn’s Professional plan, you can create multiple externally facing portals to serve different audiences – for instance, a client training portal and a distributor/partner knowledge hub. Each portal can be separately branded with your company logo and custom domain, delivering a seamless experience that feels like your own website. Share specific manuals or courses with external users without exposing your internal data. This is especially valuable for UK companies that need to train stakeholders like franchisees, vendors, or customers on products and best practices. They get on-demand access to learning materials, while you maintain control over content and visibility.
Measure the impact of your knowledge and training initiatives with Zoho Learn’s analytics. Dashboard reports show key metrics such as course enrollment rates, completion percentages, quiz performance, and the most viewed knowledge articles. Identify which training modules are most effective and where learners might be struggling. In the knowledge base, see article view counts and feedback ratings to know what content is helpful (or needs improvement). These insights enable your organization to continuously refine your learning programs and knowledge resources. By understanding engagement levels, you can ensure compliance training is completed on time, and you can celebrate teams that are proactively learning new skills.
Learning doesn’t have to stop when employees are away from their desks. Zoho Learn offers mobile apps for iOS and Android, enabling users to access courses and knowledge articles anytime, anywhere. Commuting on the train or travelling for work? Staff can read an article or complete a training lesson right from their smartphone. The mobile experience includes offline access (with prior download) so field employees or remote staff with limited connectivity can still learn on the move. For UK businesses with distributed teams or employees often out in the field, Zoho Learn’s mobile capability ensures continuous learning is practical and convenient. It helps foster a culture of continuous development, where knowledge is truly at everyone’s fingertips.
Zoho Learn works well within the broader software ecosystem of your company. As part of the Zoho suite, it natively connects with apps like Zoho People (to sync user roles and employee information for learning assignments) and Zoho Projects (to link training with project onboarding). You can integrate Zoho Learn with Zoho CRM to embed training materials for sales teams, or with Zoho Analytics to push training data into custom BI dashboards. For third-party integrations, Zoho Learn supports single sign-on (SSO) with Active Directory, Azure AD, and other identity providers – so your UK employees can log in seamlessly using their existing credentials. Using tools like Zapier or custom APIs, you can also connect Zoho Learn to external platforms (for example, automatically enroll new hires from your HR system into induction courses, or trigger a Slack message when someone completes a certification). These integrations mean Zoho Learn can fit neatly into your existing workflows, ensuring that learning and knowledge-sharing aren’t siloed activities but a core part of your business processes.
Zoho Learn is an all-in-one knowledge management and learning platform. It’s designed to help businesses capture their internal knowledge (like policies, how-tos, best practices) and also deliver training programs online. If you run a UK business and struggle with scattered documentation or need a better way to train employees (or even customers), Zoho Learn can be a game-changer. It provides a centralized hub where you can build a company knowledge base and create e-learning courses, all under one roof. In short, Zoho Learn is for any organization that values continuous learning and efficient onboarding – from startups documenting processes for the first time, to established companies rolling out company-wide training or compliance modules.
Yes, indeed. While Zoho Learn is often used for internal training (like employee onboarding or skill development), it’s equally suited for external training. The Professional plan allows you to create multiple separate portals, which is perfect for UK businesses that want to educate customers, franchisees, or vendors. For example, a software company can use Zoho Learn to host a customer help center with tutorials, or a consultancy can train partner firms on its methodologies – all without those external users seeing your internal company content. You have control over what each external group can access. Plus, you can brand these learning portals with your logo and custom domain, so it provides a polished, professional learning experience consistent with your brand.
Absolutely. Zoho Learn is part of the Zoho ecosystem and integrates smoothly with Zoho People (Zoho’s HRMS). This means you can import your employee list and organizational hierarchy into Zoho Learn without manual effort, making it easy to assign courses based on departments or roles. Beyond Zoho People, if you’re using another HR system or identity provider, Zoho Learn supports single sign-on (so employees can use their usual Office 365 or Google Workspace login, for instance). Through API or third-party connectors, Zoho Learn can also integrate with other systems – for example, automatically enrolling a new hire (added in your HR system) into an onboarding course in Zoho Learn. Svennis can help set up these integrations so that managing users and assignments becomes a seamless process linked to your existing HR workflow.
Yes, Zoho Learn offers a Free plan with limited capacity, which is great for trying out the basics. The free version allows up to 5 users, and you can create a handful of manuals and courses (enough to pilot the platform). For full-scale use, you would move to a paid plan – either Express or Professional. The Express plan is very affordable (around the cost of a cup of coffee per user) and includes the core knowledge base and course creation features, making it suitable for small businesses or teams. The Professional plan, as outlined above, unlocks advanced features like external portals, unlimited contributors, and certificates. Importantly, all plans come with a 30-day free trial of the Professional features, so UK businesses can test everything in real-world scenarios before deciding which plan suits their needs. And remember, you can scale the number of users up or down as your team changes, with no long-term contracts.
Rolling out a knowledge base or LMS can be challenging – but that’s where Svennis comes in. We provide end-to-end support for Zoho Learn projects, ensuring you get maximum value from the platform: